FSNenterprise: Logistics Security Process Improvement


"[Barry] Brandman, a 36-year industry veteran, says anti-theft technology can only be effective when integrated into an organization's best practices. The growth in supply chain scope and complexity, the rise in the number of human touch points, and the fact that employees are involved, knowingly or not, in most thefts of mobile cargo combine to make the integration of technology and processes a requirement for a successful anti-theft program, he says.

'Technology must always be supported by appropriate policies, procedures, and trained personnel,' Brandman says."

-- Excerpt from "To catch a thief", DC Velocity Magazine, August 2008 issue
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Leveraging the proprietary cargo theft prevention and logistics security process improvement program of FreightWatch Group, FSNenterprise provides the best defense against cargo crime—a good offense.

FSNenterprise expands on the capabilities of FSNlogistics to capture the key elements of FreightWatch Group’s Risk Management Officer Program (RMO). By constantly helping employees and drivers focus on the company’s security procedures, FreightWatch RMOs proactively influence behavioral change and help establish best-practices in the corporate culture. Find out more about FreightWatch’s RMO Program…

FSNenterprise supports the objectives of FreightWatch’s RMO Program in these key ways:

  • Driver Departure Interviews (DDIs)—Using a customized questionnaire, FWG’s security consultant interviews each driver to assess security awareness, and identify any immediate security risks prior to departure. This information is captured by FSNenterprise for intelligence reporting.
  • Escort Logs—To deter criminal elements and monitor compliance with company security protocols, FreightWatch RMOs can conduct point-to-point cargo security escorts. Using unmarked vehicles fitted with GPS tracking systems and wireless phones, FreightWatch RMOs perform counter surveillance operations and proactively interact with the most vulnerable part of the supply chain process—the driver. Logs of RMO escorts are captured by FSNenterprise for intelligence reporting.
  • Compliance Monitoring Reports—To help you assess security compliance within your organization and with subcontracted service providers, FreightWatch consultants prepare Weekly Summary Reports using FSNenterprise. These reports include operational statistics on cargo escorts, driver departure interviews, and other security operations. This feedback helps you evaluate employee and service provider performance against continuous process improvement objectives.

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